As of September 15th, 2022, support for My Passport Wireless will be limited to critical security updates. To learn more, see the description of "Limited Updates" on our Product Support Lifecycle page.

Support for your My Cloud device has changed, and some devices are no longer supported with this app. We’ve developed a new OS to keep up with evolving security standards. Compatible devices must be Upgraded to My Cloud OS 5 by January 15, 2022. Incompatible devices will lose support on April 15, 2022, and need to use local access to manage your content. For more details, please visit https://www.westerndigital.com/mycloudupdates.

Functionalities with the My Passport Wireless products remain unchanged. You can continue to wirelessly access, organize and stream content from your phone or tablet using the My Passport Wireless app.

Note: The My Passport Wireless app requires a My Passport Wireless device to work (sold separately).


My Cloud Home users please download the My Cloud Home app.


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